DWP

Right Time Indicator (RTI) statistics

Description

A measure of the average time it took to process new claims and changes in circumstances for Housing Benefit and Council Tax Benefit.

Policy areas

Employment and labour market Housing and planning Welfare and benefits

Update cadence

Ad hoc

Subject area

Housing Benefit and Council Tax Benefit processing times

Publisher

Department for Work and Pensions

Published

27 July 2011

Data files

File	Type	Size
Rti Jul2011	pdf	—

Data files last checked: 28 May 2026

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